I.T. Specialist / Professional Library Assistant

As of January 2, 2018, I currently work as an Information Technology Specialist and Professional Library Assistant at the Scott County Public Library and its two branches. Here is an overview of my daily responsibilities and projects:

TECHNOLOGICAL EDUCATION, PROGRAMMING, & OUTREACH

  • Develop curriculum for and teach several computer literacy classes at the beginner and intermediate levels.
  • Provide one-on-one technological tutoring on a variety of topics and devices.
  • Train staff on new technologies and procedures.
  • Facilitate the development of the library’s new makerspace and weekly maker lab programming.
  • Conduct maker-themed outreach with local schools and after-school programs.
  • Plan and execute the summer reading program for adults and for young adults.
  • Assist in planning and facilitation of events, like Mini-Con and Free Comic Book Day.
  • Draft technological policy and procedure for approval by director and board.
  • Troubleshoot computer issues and submit repair tickets to network administrator as needed.
  • Assist in transition to new patron access management software and new integrated library system.

BRANDING, MARKETING, & DESIGN

  • Design informational guides, forms, and signs for use by staff and patrons.
  • Design new branding and promotional materials.
  • Curate and disseminate The Avid Reader, the library’s quarterly printed newsletter.
  • Launch a new digital version of the newsletter through MailChimp.
  • Design and curate monthly displays.
  • Manage the library’s social media presence.
  • Attend relevant conferences, training, and other opportunities for professional development.
  • Liaise with board as needed.
  • Redesign website.

LIBRARY ASSISTANCE

Assist patrons at circulation desk by:

  • circulating items
  • answering reference questions in person and by phone
  • conducting reference research
  • providing technological assistance for computers, copier, and microfilm reader
  • transiting materials
  • shelving books
  • shelf-reading
  • issuing library cards
  • placing holds
  • assuring facility is clean and operational
  • maintaining cash drawer and receipts
  • other duties as needed.

I do my best to create a patron-centered user experience at all times and to protect our patrons’ privacy and freedom to read.

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Creative Communities Initiative

CCI_logoThe Creative Communities Initiative was a research group at MIT led by Ian Condry and T.L. Taylor. The group used ethnography and other qualitative research methods to study subjects like, esports, livestreaming, music and inequality, anime and manga, and more.

During my time as a research assistant for the CCI, I did the following:

  • conducted ethnographic research, interviews, and focus groups
  • led meetings, book discussions, and brought in guest speakers
  • wrote a white paper about the social media practices of new mothers
  • transcribed interviews
  • organized secondary resources
  • gave feedback on articles and ideas

Additionally, I assisted in rebranding the research group by creating a new logo (pictured above) and a new website and monthly newsletter (pictured below). All of these can be found in action at http://ccimit.mit.edu. The archive of the newsletter can be found here.

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Website
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Newsletter

Kurt Vonnegut Memorial Library Immersive Project

Home page.
Home page.

This seven month immersive project, made possible by Ball State University, the Kurt Vonnegut Memorial Library, and community donors, had five parts:

  • Digital Archive Exhibit
  • Digital Film Exhibit
  • Traveling Exhibit
  • Gift Shop Merchandise
  • Marketing Plan

Though every student assisted in the creation of all of these assets, we were each assigned a team. I was assigned to the digital archive exhibit team, which was tasked with creating an extensive interactive exhibit encompassing Vonnegut’s roles as author, artist, activist, and Hoosier. On the archive exhibit team, I primarily served as the coordinator for the team. I made sure that we were meeting our deadlines, organized all of the assets that we collected, and communicated with the designer. I also served as document photographer on each of our research trips to the archive of Vonnegut’s work at the Lilly Library at Indiana University Bloomington. By the end of the project, I edited 600+ images of Vonnegut’s personal papers, and I wrote 50+ blurbs and selected the photos to accompany them. The final exhibit was loaded onto a 27″ iMac and gifted to the Kurt Vonnegut Memorial Library. A condensed version of this exhibit accompanies the traveling exhibit on two iPads.

I also assisted with the marketing portion of the project. I designed an intensive marketing survey with the assistance of my professor and disseminated the survey to the Library’s patrons via email and social media. 448 people completed the survey. Then, my professor and I analyzed the data and constructed a list of adjustments to their current marketing plan. I was elected to present the findings of the survey to the Library’s board of directors.

Below are some screenshots from the exhibit.

Update: In the Fall of 2013, I was given the opportunity to resume work on this project through an independent study with Professor Rai Peterson which culminated in a lecture tour about Kurt Vonnegut alongside the traveling exhibit in Germany in February 2014. We gave a workshop on teaching Vonnegut’s work to university and high school educators, and we spoke about Vonnegut’s heritage to an audience which, to our surprise, included some of Vonnegut’s relatives. For me, the highlight of the trip was getting to see Dresden, to learn about Dresden before and after the bombing and most importantly to visit Slaughterhouse Five where Vonnegut was held as a prisoner of war during the bombing of Dresden in WWII.

 

Transmedia Indiana

426116_234938209927485_1137004727_nTransmedia Indiana was an immersive learning project at Ball State University. In partnership with the Indiana State Museum and the Town of New Harmony, a group of twenty-six students worked together to create a 45,000 word interactive ebook based upon actual artifacts from Indiana’s history. For more information about the project, please visit these links:

For this project, my partner and I planned and executed a two day live event at the museum in 1,500 square feet of exhibit space. The event featured a few of the real artifacts mentioned within the narrative, a fictional “case file” bulletin board full of clues and coordinates central to the story, a collection of easels featuring images of New Harmony, a SCVNGR challenge, and computers and tablets from which visitors could visit the fictional and nonfictional websites and preview the book. Here is footage from the event:

My partner and I were also responsible for all social media and email marketing campaigns for the project. Over the course of one semester, we reached ~1,000 people via Twitter, Facebook, and ExactTarget.